ICS will furnish the parts and labor services required to maintain the proper operating condition for the Image MASSter Solo-4/Solo-4 Forensic/Solo 101 Extended Warranty for 1 Year for an additional 12 months following the expiration of the original Limited One Year Warranty.
Limitations: This Agreement does not include service (whether parts or labor) necessitated by improper or negligent use of ICS product(s) or by any natural cause such as flood, tornado, earthquake or other acts of nature.
Limitation of Liability The following limitations of ICS liability apply:
(a) ICS is not liable for any incidental or consequential damages, including, but not limited to property damage, loss of time, loss resulting from use of an ICS product, or any other damages resulting from breakdown or failure of a serviced product or from delays in servicing or inability to render service on ICS product.
(b) ICS will make every effort to ensure proper operation of its product. It is, however, the Customer’s responsibility and obligation to verify that the output of ICS product meets the Customer’s quality requirement. Customer acknowledges that improper operation of ICS product and/or software, or hardware problems, can cause defective formatting or data loading to target drive. It is the customer, not ICS, who is responsible for verifying that the drive meets the Customer’s quality standards. ICS will make efforts to solve any problems identified by Customer.